Terms and Conditions

Introduction

Terms and Conditions of Host and Lessee

The “Leazkart” (hereinafter to be referred as “app”) is the mobile application owned by company “L3A2Kart. Pvt. Limited” (hereinafter to be referred as “company”) is registered under Companies Act 2013. The company is third party or a platform for the host and lessee were both the parties meet, agree to rent, Usage, delivery of the Two Wheeler and Four Wheeler of Host to the Lessee for a period of 5 Hours to 2 years.

SERVICES-

The mobile application provides the service Delivery, usage and renting of Two-wheeler and Four Wheeler of the Host to the Lessee for a period of 5 Hours to 2 years. In the mobile application the Host and Lessee has to create the account by submitting all the necessary information and documents, also to provide their current location once the Account is created by Host and Lessee, whenever the Lessee is in need of vehicle can login into the account and search for vehicles which are available nearby. The service by the company is available in Pune only.

ELIGIBILITY FOR HOST AND LESSEE

“Leazkart” only provides service to user who are above the age of 18 years and satisfy the criteria mentioned below.

Host/Vehicle Eligibility Criteria

Lessee eligibility criteria

The host and lessee cannot create multiple accounts on the said app, by submitting the same documents, if it is found that multiple accounts are created the App has right to ban the usage of the said account.

At the time of creating of account if the app founds that the documents provide by the Host or lessee are false or duplicate documents are been made the app has full right to ban the host and lessee from the usage of app and also liable to take legal action against them.

Verification

Leazkart has the right, but not the obligation, to undertake screenings, checks, and engage in processes designed to (1) help verify the identities or check the backgrounds of users, including driving history and driver’s license validity and (2) verify vehicle details. Leazkart does not endorse any vehicle, user, or a user’s background, or commit to undertake any specific screening process.

 Leazkart may in its sole discretion use third-party services to verify the information you provide to us and to obtain additional related information and corrections where applicable, and you hereby authorize Leazkart to request, receive, use, and store such information.

(like you showed us in your app that when you enter your driving license it will do a background check)

Consumer report authorization

When you attempt to book or list a vehicle, or at any time after where Leazkart reasonably believes there may be an increased level of risk associated with your Leazkart Account, you hereby provide Leazkart with written instructions and authorize Leazkart, in accordance with the Fair Credit Reporting Act, applicable consumer reporting laws, or any similar laws to obtain your personal and/or business auto insurance score, credit report, and/or conduct a background check, including a criminal background check where permissible under applicable law.

Credit Information Companies (Regulation) Act, 2005, and the Credit Information Bureau (Regulation) Act, 2005, regulate the functioning of credit information companies and their interactions with customers and other stakeholders.

Credit bureaus play an important role in the lending process by providing credit reports and scores to lenders to help them assess the creditworthiness of potential borrowers. These reports contain information on a borrower's credit history, including their payment history, outstanding debts, and credit utilization.

DOCUMENTS REQUIRED FOR REGISTERING AND CREATING OF ACCOUNT

To use the service provided by the app the host and lessee must provide following documents for registering and crating of the account-

For the Host

1. Valid ID card (Aadhar card, Passport, Voter ID) issued by Government of India

2. Registration certificate

3. Pollution under check certificate

4. Insurance of Vehicle

5. Current proof of residence

For the Lessee

1. Valid ID card (Aadhar card, Passport, Voter ID) issued by Government of India

2. Valid driving license issued by Government of India

3. Current proof of residence

User Content.

 We may, in our sole discretion, permit you to post, upload, publish, submit or transmit content through the Services such as photographs of you and your vehicle(s), reviews, feedback, and descriptions of you, your vehicle, or trip. By making available any content on or through the Services, or through Leazkart  promotional campaigns, you grant Leazkart a worldwide, irrevocable, perpetual (or for the term of the protection), non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such content on, through, by means of, or to promote or market the Services. Except as described above with respect to Leazkart photography provided to hosts, Leazkart does not claim any ownership rights in any such content and nothing in these Terms will be deemed to restrict any rights that you may have to use and exploit any such content.

If this section was not included in the terms and conditions, then Leazkart would not have the right to use any content posted by users on the platform for promotional or marketing purposes. Users would retain full ownership and control of their content and would have the right to use and exploit it as they wish, without any restrictions from Leazkart. However, Leazkart would still have the right to remove any content that violates its policies or is deemed inappropriate or offensive.

UPLOADING DRIVING LICENSE
As part of the account registration process on the rental platform, the lessee shall be required to upload a clear and legible photo of the front side of their valid driving license.

The uploaded photo shall be used by the platform for the sole purpose of verifying the lessee's identity and driving credentials. The platform shall maintain the confidentiality and security of the uploaded photo and shall not disclose it to any third party without the lessee's prior consent, except as required by law or regulatory authorities.
Text should match with the no. In the photo.
The uploaded photo shall be used by the platform for the sole purpose of verifying the lessee's identity and driving credentials. The platform shall maintain the confidentiality and security of the uploaded photo and shall not disclose it to any third party without the lessee's prior consent, except as required by law or regulatory authorities.

The lessee represents and warrants that the uploaded photo is accurate, up-to-date, and reflects their true identity and driving credentials. The lessee shall be solely responsible for any false, misleading, or inaccurate information provided in the uploaded photo or any other part of their account registration process.

PUC

To promote environmentally responsible behavior and ensure compliance with local laws and regulations, we recommend that all vehicle owners on our platform provide a valid Pollution Under Control (PUC) certificate for their vehicles. While providing a PUC certificate is not a requirement for listing your vehicle on our platform, we strongly encourage all users to obtain and share this information with potential renters. By providing a PUC certificate, you can help to demonstrate your commitment to maintaining a clean and healthy environment and attract more interested renters to your listings.

Prohibited activities

In connection with your use of or access to the Services, you agree that you will not, nor advocate, encourage, request, or assist any third party to:

Violate any law, including:

Dilute, tarnish, or otherwise harm the Leazkart brand in any way, including:

It also prohibits users from registering or using domain names, trade names, or social media accounts that imitate or are confusingly similar to Leazkart domains, trademarks, and promotional campaigns. This clause is important because it helps to protect the Leazkart brand and prevent others from using it in a way that could cause confusion among consumers or harm the company's reputation. If this clause was not present, it could potentially lead to unauthorized use of the Leazkart brand and harm the company's business.

Provide or submit any false or misleading information, including:

Fail to honor your commitments, including:

In the context of Leazkart, a gray market transaction would refer to a situation where a host and guest find each other through the Leazkart platform, but then choose to complete the transaction outside of the platform in order to avoid paying the fees charged by Leazkart for use of their Services. This is also referred to as circumventing or bypassing the payment of fees to Leazkart.

They can use the platform to share each others numbers and can then take the transaction outside of the platform,

PROHIBIT THE USERS FROM CIRCUMVENTING

Harm or threaten to harm users of our community, including:

Use the Services for your own unrelated purposes, including to:

Interfere with the operation of the Services, including by:

This could include using bots or fake accounts to create false positive reviews, paying for advertising or promotion that violates Leazkart's policies, or intentionally flagging competitors' listings for removal. These actions are generally prohibited and may result in penalties or legal action by Leazkart.

such as databases or servers. For example, the database that stores user passwords or financial transaction records would be a non-public area of the service.

An example of forging a TCP/IP packet header would be to modify the source IP address of a packet to make it appear as if it was sent from a different computer. This could be used to hide the true origin of a communication, to evade detection or attribution, or to launch a denial-of-service attack against a victim by flooding them with traffic from spoofed sources.

Source code is the collection of instructions written in a programming language that a computer program can understand and execute. It is the human-readable form of software, which is then compiled or interpreted into machine code that can be executed by a computer.

An example of attempting to reverse engineer the software used to provide the services could be trying to access and modify the source code of Leazkart's mobile application or website to uncover how the platform operates or to create a similar platform.

This violates Leazkart's intellectual property rights and can compromise the security of the platform, so it is strictly prohibited.

ONBOARDING VEHICLE

Once the account is created the host can list his/her vehicle on the app by mentioning the availability of the vehicle before______ (specify the time.) The host list the vehicle for a period of ________.

LISTING PERIOD INSPECTION OF THE VECHILE BY THE COMPANY AND INSTALLING OF THE MACHINE

ONLINE BOOKING

Once the account is created by the lessee on the approval from the app, the lessee can use the service of the app. Once the approval is accepted the lessee can search the vehicle which are available to nearby location and send a request for the booking of the vehicle. After the request is been approved by the host and the vehicle is delivered on the said location the lessee can use the vehicle for the specified period of time.

CANCELLATION/RESCHEDULING OF RIDES AND CHARGES

The lessee can cancel the booking prior to ______(mention time)

The lessee has to bear the cancellation charges of 10-20% of total amount.

The lessee can extend the duration of the usage of the vehicle only when half of the duration is completed by lessee, on the approval of the host.

In the event that you decide to cancel your ride prior to the lease duration, Leazkart will levy a cancellation charge of 10-20% of the rental amount, depending on the duration of cancellation.

In the event that you decide to cancel your ride prior to the lease duration, Leazkart will levy a cancellation charge of between 10-20% of the rental amount, at our discretion, depending on the duration of cancellation.

The cancellation charge will be based on various factors such as the duration of the lease, availability of the rental vehicle, and any costs or losses incurred by Leazkart due to the cancellation. The exact cancellation charge will be communicated to you at the time of cancellation.

Please note that the cancellation charge will be deducted from the rental amount and the remaining amount will be refunded to you within 5-7 business days from the date of cancellation. If the lessee cancels the ride once the duration of the ride starts then the lessee will not be refunded any rent amount.

If the lessee sends ride request and the host accepts the request and during the payment if lessee cancels the ride in that case there will be no charge levied but the ratings of lessee will get affected.

Leazkart reserves the right to modify this cancellation policy at any time without prior notice. By using our rental platform, you agree to abide by this cancellation policy and any changes that may be made to it from time to time.

Same is applicable in case of Extension of rental period.

USE OF THE VEHICLE

When you book a vehicle on the Services, you must use the vehicle only for your personal use and not for any commercial purposes.

You may not access a vehicle until the trip start time and you must return the vehicle on time and to the correct location. You must present the host with a current, valid driver’s license. You must exercise reasonable care in your use of the vehicle. You are required at all times to operate the vehicle safely, and in compliance with all applicable laws.

In the event Leazkart has any concern about your use of a vehicle, Leazkart  may terminate your trip in its discretion at any time and require the return of the vehicle.

You must not engage in any prohibited uses with any vehicle you book through the Services. 

Guests also acknowledge that using a vehicle in a prohibited manner or otherwise breaching the Agreement may lower available liability coverage to legal minimum limits, or nullify coverage, and may furthermore nullify any comprehensive or collision protection and/or protection plan where allowed by applicable law.

VEHICLE OWNERSHIP/POSSESSION

The lessee does not have ownership of the vehicle, the lessee has a right to use the vehicle only for specified time, once the specified time is completed, and the lessee must return the vehicle in the same condition in which the vehicle was delivered to him. Any damage done by the lessee to the vehicle the App is not responsible for it, the App is not an owner of the vehicle listed on its platform, it is merely a service provider.

LEASE OF THE VEHICLE (DURATION)

Upon the approval of the request by the host, the lessee can lease the vehicle i.e 2-wheeler and 4-wheeler for a period of 5 hours to 1 month. Depending upon package selected by the lessee.

DELIVERY OF THE VEHICLE/VEHICLE RETURN

Once the vehicle is delivered to lessee on the location mentioned by the lessee on the app. The lessee must the use the vehicle for the specified period mentioned. On the completion of the specified period the vehicle must be returned to the host in the same condition in which the vehicle was delivered.

PAYMENT

The host and lessee has to choose from various package mentioned in the app.

Price of the lease of the vehicle depends upon the model of the vehicle and duration of its usage.

The price of the ride does not include fuel cost, it has to paid separately by the guest. The price of the vehicle shall be determined by the platform based on various factors, including but not limited to, the model number, type of vehicle, year of manufacture, condition of the vehicle, availability, demand, and rating of the host.


The platform shall use its discretion and algorithms to determine a fair and reasonable price for the vehicle, taking into account market conditions and user feedback. The platform may also offer promotional discounts or other incentives to lessees from time to time.

DAMAGES

VEHICLE THEFT

The following conduct may result in the reporting of the vehicle you have booked as stolen to law enforcement, possibly subjecting you and any other driver to arrest, and civil and/or criminal penalties, and the voiding of your protection plan

MISSING VEHICLE

If a vehicle you have booked through the Services goes missing and/or is stolen during the reservation period (or extension period), you must immediately return the original ignition key to the host, file a police report immediately after discovering the vehicle is missing or stolen, but in no event more than 12 hours after discovering it has gone missing, and cooperate fully with the host, law enforcement, Leazkart, and other authorities in all matters related to the investigation.

DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY OF THE COMPANY

The company/app is a platform which provides the service of usage, delivery, renting of the 2-wheeler and 4-wheeler of the host to lessee. The company/app doesn’t have control over the listing of the vehicles. It is based upon the information provided by the host and lessee, for any wrongful information provided by host and lessee the company/app is not liable. Company/Director/Employer are not liable for any damages or loss caused to vehicle during the Ride.

GOVERNING LAW AND JURISDICTION

This agreement shall be constructed as per the laws applicable in India. For the proceeding arisen there in the courts at Pune shall have exclusive jurisdiction.

AUTO ACCEPT FEATURE

The Auto Accept feature allows the host to automatically accept ride requests that match their criteria without the need for manual review and acceptance. By enabling Auto Accept, the driver agrees to accept any incoming ride requests that meet their preset criteria, such as pickup location, destination, and ride type. The host acknowledges that they are solely responsible for ensuring that their criteria are accurate and up-to-date, and that they may receive ride requests that do not meet their preferences. In the event of multiple ride requests, the Auto Accept feature will process requests on a first come first serve basis.

Leazkart shall not be held liable for any losses or damages incurred by the host as a result of using the Auto Accept feature. The host acknowledges that they have the option to disable the Auto Accept feature at any time and that they are responsible for managing their availability to accept rides.

The company reserves the right to modify or terminate the Auto Accept feature at any time without notice. The host acknowledges that their continued use of the Auto Accept feature constitutes acceptance of any changes or modifications made by the company.

By enabling the Auto Accept feature, the host acknowledges that they have read and understood this provision and agrees to be bound by its terms and conditions.

EXTENSION

The Lessee may request an extension of the rental period for the vehicle they have rented from the Host, subject to the Host's approval. The Lessee shall submit the extension request to the Host through the platform, and the Host shall consider the request in its sole discretion. The lessee can extend the duration of the usage of the vehicle only when half of the duration is completed by lessee, on the approval of the host.

The Host reserves the right to deny any extension request at its sole discretion, without providing a reason. The Host may consider various factors when evaluating an extension request, including but not limited to, their availability to make the vehicle available for an extended period, other rental requests, and any applicable insurance coverage.

If the Host approves an extension request, the Lessee shall pay any additional rental fees or charges agreed upon by both parties, and comply with any other conditions imposed by the Host. If the Host denies an extension request, the Lessee shall return the vehicle to the Host at the end of the original rental period.

The Lessee acknowledges that they are responsible for ensuring that they have the necessary insurance coverage for the extended rental period and any other additional requirements imposed by the Host.

The Host shall not make any discriminatory decisions based on the Lessee's race, gender, nationality, religion, or any other protected characteristic, and the Lessee may report any such behavior to the relevant authorities.

By submitting an extension request, the Lessee acknowledges that they have read and understood this provision and agrees to be bound by its terms and conditions.

UPLOADING PRE-RIDE AND POST-RIDE PHOTOS

The Lessee shall upload pre-ride and post-ride photos of the vehicle to the Company's platform. The Lessee shall get a time period of 10 minutes to upload pre-ride photos before the beginning of the ride and 10 minutes to upload post-ride photos at the end of the ride.

The Lessee shall take and upload clear and accurate photos of the vehicle before the start of the rental period, including any existing damage, scratches, or dents, and upload the photos in the platform. The Lessee shall review the photos and notify the Host as well as Leazkart of any additional damage or discrepancies not captured in the photos within 30 minutes of the start of the ride.

At the end of the rental period, the Lessee shall take clear and accurate photos of the vehicle, showing its condition, and upload them to the Leazkart’s platform. The Host shall inspect the vehicle and notify the Lessee as well as Leazkart of any additional damage or discrepancies not captured in the photos within 30 minutes.

The Host and the Lessee acknowledge that the pre-ride and post-ride photos are necessary to document the condition of the vehicle before and after the rental period, and any disputes over damages or repairs shall be resolved based on these photos.

SKIPPING PRE-RIDE AND POST RIDE PHOTOS

The Lessee acknowledges that taking and uploading pre-ride photos of the vehicle is an essential part, and failure to do so may result in liability for damages. If the Lessee skips taking and uploading pre-ride and post-ride photos of the vehicle, they assume the risk of any damages or discrepancies that may arise during the rental period, and the Host may hold them liable for any repairs or damages caused to the vehicle.

Leazkart shall not be liable for any damages, losses, or disputes arising out of or related to the Lessee's failure to take and upload pre-ride and post-ride photos of the vehicle.

By renting the vehicle, the Lessee acknowledges that they have read and understood this provision and agrees to be bound by its terms and conditions.

 

OTP

At the start of the rental period, the Lessee shall provide an OTP (One-Time Password) to the Host to confirm the start of the rental period. The Host shall verify the OTP to confirm the start of the rental period.

At the end of the rental period, the Host shall provide an OTP to the Lessee to confirm the end of the rental period. The Lessee shall verify the OTP to confirm the end of the rental period.

The Host and the Lessee acknowledge that sharing OTP is necessary to document the start and end of the rental period, and any disputes over the duration of the rental period shall be resolved based on the OTP shared by the parties. 

Leazkart shall not be liable for any damages, losses, or disputes arising out of or related to the OTP shared by the Host and the Lessee.

The Host and the Lessee acknowledge that failure to share the OTP may result in liability for damages, and Leazkart may take disciplinary action against any party who violates this provision.

The Host and the Lessee shall keep the OTP confidential, and shall not share it with any third party, except as required by law.

PAYMENT

Upon successful completion of a rental transaction between the lessee and the host, the payment for the rental amount shall be transferred to the platform's designated account. The platform shall deduct any applicable fees or commissions and transfer the remaining rental amount to the host's designated account within 24 hours of receipt of payment.

The platform shall not be responsible for any delays or errors in the transfer of rental payments due to circumstances beyond its control, including but not limited to banking delays, technical failures, or force majeure events.

The host shall ensure that the designated account details provided to the platform are accurate and up-to-date. The host shall also be responsible for any taxes, fees, or other charges associated with receiving rental payments from the platform.

When renting a vehicle through Leazkart, you will be required to make payment for the rental within 7 minutes of submitting your rental request. If payment is not received within this timeframe, your rental request may be cancelled and the vehicle made available to other users.

Please note that Leazkart is not responsible for any issues or delays that may occur during the payment process, including issues with payment providers or delays caused by internet connectivity or other technical issues. If you experience any issues making payment within the allotted timeframe, please contact Leazkart customer support for assistance

In the event of any disputes or discrepancies regarding rental payments, the platform shall work with both the lessee and the host to resolve the issue as quickly and fairly as possible. The platform's decision shall be final and binding in such cases.

Fines and Rewards

Any rewards or fines applicable to the rental transaction shall be deducted from or added to the rental amount before transfer to the host's designated account.

In the event that a reward is applicable to the rental transaction, the platform shall deduct the reward amount from the rental amount before transferring the remaining amount to the host's designated account.

In the event that a fine is applicable to the rental transaction, the platform shall add the fine amount to the rental amount before deducting any applicable fees or commissions and transferring the remaining amount to the host's designated account.

The lessee shall be responsible for paying any fines applicable to the rental transaction. In the event that the lessee disputes the fine, the platform shall work with both the lessee and the host to resolve the dispute as quickly and fairly as possible. The platform's decision shall be final and binding in such cases. Any rewards earned by the host shall be transferred to the host's designated account along with the rental amount. The platform shall deduct any applicable fees or commissions from the reward amount before transfer.

REPORT DAMAGE

As a host on our platform, you are responsible for maintaining your rented vehicle in good condition and ensuring that it is safe and roadworthy for your renters. If any damage occurs to the vehicle during a rental, we require that you report it to Leazkarts platform as soon as possible.

By reporting damage promptly, you can help us to quickly resolve any issues and work with the renter to come up with a fair and reasonable solution. Please note that failure to report damage or attempts to hide damage may result in legal action and the loss of insurance coverage.